Main navigation

Extranet Login
HADR banner

Humanitarian Assistance and Disaster Recovery

Using Satellite Communication to Provide Vital Crisis Response and Disaster Management

Flexible, reliable, and quickly deployable communications solutions specially designed to support the rapid response and recovery of a community.

The Importance of Restoring Primary Communications Needs After a Disaster

Natural disasters and premeditated incidents can result in countless lives lost and a strain on the global economy. When this type of event happens, mission-critical cloud-based applications allow governments, NGOs, and humanitarian organisations to mount a coordinated crisis response, preventing further loss of human life.

These applications depend on a reliable, high-quality communications infrastructure. Satellite networks can rapidly restore communication lines when terrestrial networks fail, facilitating response and recovery efforts.

Delivering Rapidly-Deployable Connectivity and Communication

Our Humanitarian Assistance & Disaster Response Solutions deliver high-quality, highly reliable crisis connectivity that enables vital communications for disaster response and recovery teams before, during, and after a crisis occurs. A single SES MEO terminal can simultaneously reconnect an entire community and support recovery teams rebuilding shattered infrastructure. 

Enabling life-saving operations across the globe, our crisis connectivity solutions are powered by our GEO and MEO high-throughput satellites. This enables first responders to focus on the mission at hand, knowing that our uncontended end-to-end network is powering all necessary cloud applications seamlessly.

HADR Infographic
Click to enlarge


Humanitarian Assistance and Disaster Response Solutions

Always-on connectivity

Ensure always-on connectivity

Get access to mission-critical communications before, during and after disaster strikes, extending through to long term humanitarian projects. We deliver a high-quality, low-latency, and reliable emergency satellite communications system that’s globally available.

Cost effective packages

Benefit from cost effective packages

Choose from our flexible service packages with option such as bandwidth only, bandwidth and equipment, or a fully managed service with engineering support. Our solutions include dedicated SLAs with committed levels of connectivity which increases the flexibility and cost effectiveness of our crisis connectivity services. 


Value added solutions

Gain value added solutions

We offer managed customer services tailored for disaster response users. Our services include training, solution addons (ex. power), the yearly testing of systems, and much more.



What makes our HADR offering unique

Secure and flexible

Our combined GEO and MEO satellite fleet enables flexible global coverage. A variety of bands and available high throughput, low-latency connectivity allows for dynamically scalable services that can be rapidly delivered to key disaster-prone areas.

Disaster Response


We offer a catalogue of robust, resilient, and reliable technology and a range of terminals tested and proven in real-life operations. Used successfully in remote and harsh locations, these terminals deliver the performance our customers can trust.



Powered by our reliable Skala Global Platform, high-throughput connectivity can be deployed quickly to expedite response and recovery efforts.


Accelerating disaster response

Enabling effective damage assessment

Our Solutions in

We are a trusted technology partner of industry leading emergency communications platforms.

Our connectivity solutions provide the foundation for—a disaster response platform created to re-establish communications after a crisis, supporting coordination efforts by humanitarian organisations in the field, and helping save lives during disasters and emergencies. The service has been deployed 56 times since 2012, aiding in crises such as Sierra Leone’s Ebola outbreak in 2014–2015, Nepal’s earthquake in 2015, Hurricane Matthew in Haiti in 2016, and Hurricanes Irma and Maria in 2017.

Learn more about